Since another locksmith from a different company has told me that my broken front door lock could not be repaired I decided to cancel him and try a different place, so I called Charlotte Lock & Key and Travis came to look into the problem, he is very professional and he managed to fix the lock without replacing it, which saved me a lot of money. The entire team at Charlotte Lock & Key is honest, fair and reliable, I would think twice before call them again if I need a locksmith.